Terms and Conditions
Privacy Policy
Personal data management
We collect personal data that can directly or indirectly identify you, including information you provide through registration via the hostatom Client Login system, participation in the company’s activities, cookies, transaction data, and your usage experience through our website. We may also collect this information through authorized representatives or any other channels, such as:
- Your Information such as name, last name, age, date of birth, Status, national ID and passport ID
- Your contact information such as your residential address, workplace address, phone number, email, and LINE ID.
- Device or tool information such as IP address, MAC address or Cookie ID
- Other information such as Website, Voice, picture, Video and any other information deemed to be personal data under the personal data Protection Act.
Purposes of collecting, using, or disclosing information
The purpose that why we have to ask for your information :
- To create and manage user accounts
- To deliver products or services
- To improve products, services, or user experience
- For marketing and sales promotion
- For after-sales service
- To collect feedback
- To collect payment for products or services
- To comply with terms and conditions
- To comply with laws and regulations of government agencies.
- To prevent or reduce risks that may arise from fraudulent activities, cyber threats, and various illegal activities
We will use your personal data to develop and enhance our websites, online platforms, and affiliated social media channels, as well as to analyze and process personal data in order to better meet users’ needs through electronic means in a more efficient and effective manner.
If there is any change to the purposes of data collection, use, or disclosure, the Company will notify you in advance, obtain your explicit consent, and maintain a formal record of such amendments as evidence.
Data Disclosure and Sharing
We may disclose or share your personal data to third parties, under your consent, or in accordance with the regulations permitted by law, including:
- Employees of the Company who are authorized to access personal data, or external parties who are contractual partners or maintain a business relationship with the Company.
- Official representatives of the Company who have been duly authorized in writing to present or offer the Company’s products or services.
- Government authorities, regulatory bodies, or any individuals or entities to whom disclosure is required under applicable laws, regulations, orders, or legal agreements related to the Company.
Minors (Persons under 20 years of age)
If you are under 20 years of age or have legal limitations on capacity, we may collect, use, or disclose your personal data. In such case, we may be required to obtain consent from your parent or legal guardian, or act as permitted by applicable law. If we become aware that personal data has been collected from a minor without the consent of a parent or legal guardian, we will delete such data from our servers.
Retention Period
We will retain your personal data for the duration of your relationship with us as a customer or for as long as necessary to fulfill the purposes of this policy. If required by law, we may retain your data beyond that period. Once no longer necessary or upon expiration of the period, we will delete, destroy, or anonymize your data.
Data Collection
The Company will collect your personal data only with your consent, except where authorized by law under the Personal Data Protection Act B.E. 2562, Section 24 or Section 26.
The Company will retain your personal data for a period of 10 years from the date of contract termination.
The Company will collect your personal data only as necessary, in accordance with the purposes notified by the Company.
If it is necessary for you to provide your personal data to the Company in order to comply with the law or a contract, or to enter into a contract with the Company, the Company will inform you in advance and will also inform you of the consequences if you do not consent to providing your personal data.
The Company will not collect personal data relating to race, ethnicity, political opinions, religious or philosophical beliefs, sexual behavior, criminal records, health information, disability, labor union information, genetic data, biometric data, or any other data of a similar nature as prescribed by the Personal Data Protection Committee, without your explicit consent, except where permitted under Section 26 of the Personal Data Protection Act B.E. 2562.
The Company will not collect your personal data from sources other than directly from you, unless the Company has notified you of such collection from other sources within 30 days and obtained your consent, or unless the collection is exempted from requiring consent under Section 24 or Section 26 of the Personal Data Protection Act B.E. 2562.
Based on : พระราชบัญญัติคุ้มครองข้อมูลส่วนบุคคล พ.ศ. ๒๕๖๒
Privacy Policy of Other Site
This privacy policy is for offering products, services and use on our website for our customers only. If you visit other websites even through our website, personal data protection will be subject to the privacy policy of that website, which we have nothing to do with.
Cookies
Cookies are a component of information that a website can send to your browser that may be stored on your system. To use some of our websites, you have to set your browser to accept cookies. You can set up a browser to notify you when you receive cookies, giving you an opportunity to decide whether to accept them or not to accept them.
These cookies are used during visits to our website and serve several purposes, such as tracking items in your shopping cart.
Cookies are not associated with visitors’ personal data. This information is encrypted and stored in cookies during that session.
Cookies are deleted from the visitor’s computer when they log out or close their browser.
Some of our business partners (such as service providers) use cookies on our website.
We do not have access to or control over these cookies.
This privacy statement covers only the use of cookies by our website and does not cover the use of cookies by any advertisers.
How to use Cookies?
We use cookies on our website to support login to the system, to display information that is specifically relevant and tailored to you, and to collect general information about website usage.
- To help you to login to website
- Understand and record website usage information to create a good website experience for you.
- Collecting anonymous information about website visits and activities, we use standard tools such as: Google Analytics, Facebook Pixel, Twitter Conversion Pixel. Based on the website usage and activities you do on the website, we will create content and advertise it to meet the target audience.
What kind of cookies do we use?
- Necessary Cookies
These cookies are essential for the basic functioning of the website. They enable you to browse the site and use its features normally. You cannot disable this type of cookie in our website system. - Analytical Cookies
These cookies collect data about your usage of the website to help us measure, improve, and enhance the user experience. If you do not consent to our use of these cookies, we will not be able to effectively evaluate or develop our website. - Advertising Cookies
These cookies store information about website users in order to offer products and services that match their interests. If you do not consent to our use of these cookies, we will not be able to display ads tailored to your preferences.
Your Rights Regarding Personal Data
Your rights are the legal rights that you should know. You can apply for the rights under the laws and policies set forth or to be amended in the future, as well as the company's regulations. If you are under 20 years of age or are restricted to legal activities, you can apply for the right by your parents. legal guardian or authorized representative as a representative of the following matters:
Access rights : You have the right to access your personal data under the Company’s jurisdiction and to request that the Company make copies of it to you, as well as to disclose how the Company acquired your personal data.
Right to Request Correction : You have the right to request correction of your personal data to be accurate, current, complete and free from misunderstanding.
Right to Withdraw Consent : If you have given consent for the Company to collect, use, or disclose your personal data (whether such consent was provided before or after the effective date of the Personal Data Protection Act), you have the right to withdraw your consent at any time while your personal data remains with the Company, unless your right is restricted by applicable laws or a contract that benefits you.
Please note that withdrawing your consent may affect your ability to use certain products or services. For example, you may no longer receive privileges, promotions, or special offers; enhanced or personalized products or services; or beneficial information tailored to your interests. Therefore, it is advisable that you carefully consider and inquire about the potential impacts before withdrawing your consent.
Transfer rights : You have the right to obtain your personal data if the company has made it available for automatic reading or use by a device. You can use or disclose personal data automatically and request that the company send or transfer it to another personal data controller when it can be done in an automated way. And the right to request personal data that the Company sends or transfers such personal data directly to other personal data controllers unless it is technically impossible.
The above personal data must have your consent to keep,
use or disclose, or personal data that you need to collect, use or disclose in order for you to use the Company’s products
or services at the request of the Company.Company’s services or other personal data as required by law enforcement.
Right to Object : You have the right to object to the collection,
use or disclosure of your personal data at any time if the collection,
use or disclosure of your personal data is made for the purposes required by the law of the Company or of any other person or corporation,
beyond the scope of your reasonable expectation or to perform a mission for public interest.In light of your objection, the company will continue to collect and use it.
Or disclose your personal data only if the company can demonstrate that legal reasons are more important than your basic rights,
or whether it is for the confirmation of legal rights, compliance with the law or legal action.
In addition, you have the right to object to the collection,
use or disclosure of personal data made for marketing purposes or for the purposes of scientific,
historical or statistical studies.
Right to delete or destroy : You have the right to delete or destroy your personal data or make it unidentified if you believe that your personal data has been collected,
used or disclosed in violation of applicable laws or that the Company has no need to preserve it in accordance with the purposes of this Policy or when you use it.
You withdraw your consent or exercise of the right to object as stated above.
Right to suspend use of information : You have the right to temporarily suspend the use of personal data in case the company is under review,
in case of a request for correction of your personal data or objection,
or in any case where the company has no need to delete or destroy your personal data in accordance with relevant laws.
Complaint : You have the right to complain to the relevant legal authorities.
If you believe that collecting, using or disclosing personal data in violation of or non-compliance with relevant laws,
the use of your rights may be restricted under relevant laws, and there are cases where the Company may refuse or fail to comply with the application your above rights,
for example, must comply with laws or court orders for public interest. If the Company refuses the above request, the Company will notify you of the reasons for the refusal.
You can exercise your rights through the following channels :
| Rights | Channels | Processing Time* | |
| Website | |||
| Right to withdraw consent | ✓ | 7 days | |
| Right of access | ✓ | 30 days | |
| Right to data portability | ✓ | ||
| Right to object | ✓ | ||
| Right to erasure / be forgotten | ✓ | ||
| Right to restrict of processing | ✓ | ||
| Right of rectification | ✓ | Immediately | |
We do not permit the use of hostatom services to violate any laws.
Modifying a Privacy Policy
We may change this policy sometimes. You can find out the terms and conditions of this modified policy through our website.
This policy was last revised and became effective June 10, 2022.