No. 999/9 The Offices at Central World

Building, 29th Floor, Rama 1 10330

Staff available 24x7

Ready to give advice at all times

0-2107-3466

Contact us

Privacy Policy

This Privacy Policy is issued by Network Technical System Co., Ltd., operating under the brand name hostatom (hereinafter referred to as “hostatom”, “we”, “us”, or “our”). For the purposes of this Privacy Policy, the terms “Customer”, “User”, “you”, or “your” refer to any individual or entity accessing or using the services provided by hostatom (the “Services”). This document sets forth the terms, conditions, rights, obligations, and limitations governing the use of the Services. Terms used with initial capital letters and not otherwise defined herein shall have the meanings assigned to them in this document. By accessing or using the Services, you agree to be bound by the terms of this Privacy Policy.

Personal Data Management

We collect Personal Data that can directly or indirectly identify you, including information provided directly by you through registration via the hostatom Client Login system, registration for participation in activities organized by us, cookies, transaction information, and usage experience through the website, as well as information obtained through persons authorized by you or through other lawful channels, including:

  • Personal information, such as first name, last name, age, date of birth, marital status, national identification number, and passport number
  • Contact information, such as residential address, workplace address, telephone number, email address, and LINE ID
  • Device or technical information, such as IP address, MAC address, and Cookie ID
  • Other information, such as website usage data, voice recordings, still images, video recordings, and any other information considered to be Personal Data under the Personal Data Protection Act

Purposes of Collecting, Using, or Disclosing Information

We collect, use, or disclose your Personal Data for the following purposes:

  • To create and manage user accounts
  • To deliver products or services
  • To improve products, services, or user experience
  • For marketing and sales promotion
  • For after-sales services
  • To collect feedback
  • To collect payment for products or services
  • To comply with the Terms and Conditions
  • To comply with laws and regulations of government authorities
  • To prevent or reduce risks arising from fraudulent activities, cyber threats, or other unlawful acts

We may also use your Personal Data for the development and improvement of our website, online platforms, and other social media channels under our network, including the analysis and Processing of Personal Data in order to better meet Users’ needs through electronic means.

If there is any change to the purposes of collection, use, or disclosure, we will notify you, obtain your consent, and maintain a record of such amendments as evidence.


Data Disclosure and Sharing

Your Personal Data may be disclosed to the following persons or entities.

We may disclose your Personal Data with your consent or as permitted by applicable law, including:

  • Our employees who are duly authorized, or external contractual partners or business affiliates.
  • Authorized representatives formally appointed in writing for the purpose of presenting or offering products or Services.
  • Government authorities, regulatory agencies, or any person to whom we are required to disclose Personal Data pursuant to applicable laws, regulations, orders, or agreements between us and government authorities.

Minors (Persons under 20 years of age)

If you are under 20 years of age or have legal limitations on capacity, we may collect, use, or disclose your Personal Data. In such circumstances, we may be required to obtain consent from your parent or legal guardian, or proceed as otherwise permitted by applicable law.

If we become aware that Personal Data has been collected from a minor without consent from a parent or legal guardian, we will remove such Personal Data from our servers.


Retention Period

We will retain your Personal Data for the period necessary while you remain a Customer or maintain a relationship with us, or for as long as necessary to achieve the purposes set out in this Privacy Policy. Such retention may continue thereafter where required by applicable law.

Upon the expiration of such period or when the Personal Data is no longer necessary, we will delete, destroy, or anonymize the Personal Data so that you can no longer be identified.


Data Collection

We collect your Personal Data with your consent, except where authorized under Section 24 or Section 26 of the Personal Data Protection Act B.E. 2562.

We will retain your Personal Data for ten (10) years from the date of termination of the contract.

We collect Personal Data only to the extent necessary and in accordance with the purposes notified to you.

Where it is necessary for you to provide Personal Data in order to comply with law, perform a contract, or enter into a contract relating to the Services, we will inform you prior to collection and notify you of the consequences if you do not provide such Personal Data.

We will not collect Sensitive Personal Data relating to race, ethnicity, political opinions, religious or philosophical beliefs, sex life, criminal records, health data, disability, labor union information, genetic data, biometric data, or other data of a similar nature without your explicit consent, except where permitted under Section 26 of the Personal Data Protection Act B.E. 2562.

We will not collect Personal Data from sources other than directly from you unless we have notified you within thirty (30) days and obtained your consent, or unless such collection is exempt under Section 24 or Section 26 of the Personal Data Protection Act B.E. 2562.

This provision is made in accordance with the Personal Data Protection Act B.E. 2562.


Privacy Policy of Other Websites

This Privacy Policy applies solely to the offering of products and Services and the use of our website.

If you access other websites through links on our website, the protection of Personal Data will be governed by the privacy policy of such website. We have no control over and assume no responsibility for the privacy practices of such websites.


Cookies

Cookies are data elements that a website may send to your browser, which may be stored on your system. In order to use certain parts of our website, you must configure your browser to accept cookies. You may also configure your browser to notify you when you receive a cookie, allowing you to decide whether to accept it.

These cookies are used during your visit to our website for various purposes, such as tracking items in your shopping cart. Such cookies are not linked to the Personal Data of visitors. The information is encrypted and stored in cookies during the relevant session. Cookies are removed from the visitor’s device when the visitor logs out or closes the browser.

Some of our business partners (such as service providers) may use cookies on our website. We do not have access to or control over such cookies. This Privacy Policy covers only the use of cookies by our website and does not cover the use of cookies by any advertisers.

Details of Cookie Usage

We use cookies on our website to support login to the system, to display information specifically relevant to you, and to collect general information regarding website usage, for example:

  • To enable you to log in to the website.
  • To understand and record website usage information in order to improve your website experience.
  • To collect anonymous information regarding website visits and activities. We use standard tools such as Google Analytics, Facebook Pixel, and Twitter Conversion Pixel. Based on website usage and activities performed on the website, content and advertisements may be tailored to better match the target audience.

Types of Cookies Used

  • Necessary Cookies
    These cookies are essential for the proper functioning of the website and enable you to browse and use the website normally. You cannot disable this type of cookie through our website system.
  • Analytical Cookies
    These cookies collect data regarding your use of the website for the purpose of measuring, improving, and enhancing the website experience. If you do not consent to the use of these cookies, we will not be able to effectively measure or improve the website.
  • Advertising Cookies
    These cookies record information about website users in order to present products or services that match their interests. If you do not consent to the use of these cookies, advertisements may not be tailored to your preferences.

Rights of Data Subjects

Your rights are the legal rights to which you are entitled under applicable law. You may submit a request to exercise your rights in accordance with applicable laws, this Policy (as currently in force or as may be amended in the future), and the criteria prescribed by us.

If you are under twenty (20) years of age or are legally incapacitated, the exercise of such rights must be carried out by your parent, legal guardian, or person authorized to act on your behalf.

The details of your rights are as follows:

  • Right of Access: You have the right to access your Personal Data under our responsibility and to request a copy thereof, including the right to request disclosure of the source of your Personal Data.
  • Right to Rectification: You have the right to request that your Personal Data be corrected to ensure that it is accurate, current, complete, and not misleading.
  • Right to Withdraw Consent: Where you have provided consent for us to collect, use, or disclose your Personal Data (whether before or after the effective date of the Personal Data Protection Act), you have the right to withdraw such consent at any time while we retain your Personal Data, unless such withdrawal is restricted by law or by a contract that provides benefits to you. Withdrawal of consent may affect your ability to use certain products or Services, such as receiving benefits, promotions, new offers, personalized products or Services, or relevant information. You are therefore advised to consider the potential impact prior to withdrawing consent.
  • Right to Data Portability: You have the right to receive your Personal Data in a format that is readable or usable by automatic tools or devices, where we have made such data available in such format and where it can be processed by automated means. You also have the right to request that we transmit or transfer such Personal Data directly to another Data Controller where technically feasible. Such Personal Data must be data for which you have provided consent to us, or data necessary for the performance of a contract to which you are a party, or for Processing in response to your request prior to entering into a contract, or as otherwise provided by law.
  • Right to Object: You have the right to object to the collection, use, or disclosure of your Personal Data at any time where such Processing is carried out for our legitimate interests or for the legitimate interests of another person or legal entity, within the scope that you may reasonably expect, or for the performance of a task carried out in the public interest. Upon your objection, we may continue such Processing only where we can demonstrate compelling legitimate grounds that override your fundamental rights, or where it is necessary for the establishment, exercise, or defense of legal claims, or for compliance with the law. You also have the right to object to the Processing of Personal Data for marketing purposes or for scientific, historical, or statistical research.
  • Right to Erasure or Destruction: You have the right to request that your Personal Data be erased, destroyed, or anonymized where such data has been collected, used, or disclosed unlawfully, where it is no longer necessary for the purposes set out in this Policy, or where you have withdrawn consent or exercised your right to object.
  • Right to Restriction of Processing: You have the right to request temporary suspension of the use of your Personal Data where we are reviewing your request for rectification or objection, or where we no longer have a legal necessity to retain such data but you request suspension instead of erasure or destruction.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with the competent authority if you believe that the collection, use, or disclosure of your Personal Data violates applicable law. The exercise of such rights may be subject to limitations under applicable law, and in certain cases we may refuse or be unable to comply with your request, such as where required to comply with law, court orders, public interest, or to avoid infringing the rights and freedoms of others. Where we refuse your request, we will clearly inform you of the reasons.

You may exercise your rights through the following channels:

Data Subject RightsWebsiteEmailProcessing Period*
Right to Withdraw Consent7 Days
Right of Access to Personal Data30 Days
Right to Data Portability30 Days
Right to Object to the Processing of Personal Data30 Days
Right to Erasure or Destruction of Personal Data30 Days
Right to Restriction of Processing30 Days
Right to Rectification of Personal DataImmediate

You may submit your request documents via email at support(a)hostatom.com.

We do not permit the use of the Services for any unlawful purposes.


Modification of the Privacy Policy

hostatom may amend this Privacy Policy from time to time. You may review the updated terms and conditions of this Policy through our website.

This Privacy Policy was last revised and has been effective since 10 June 2022.